RETURNS
Inspire Car Care welcomes the return of any new factory sealed product within 30 days of purchase*
If you are having an issue with your order or a specific product please email customer support to get this resolved inspirecarcare@gmail.com.
Our returns section is for new, factory sealed returns only.
We offer 2 convenient options for your return:
- Store Credit (No Restock Fee)
- Refund (15% Restock Fee)
A 15% restocking fee will be charged on all items returned for a REFUND. This fee is waived if you select Store Credit.
If you are returning your item for a store credit the item must be returned to us, it will then be processed and the credit will be issued to your account. If you plan to use the credit for a new item you must wait for the credit to be issued to your account.
Original shipping charges are not refundable.
Return shipping arrangements and costs are the responsibility of the buyer.
To receive a RMA for a previously placed order please login to your account and go to your orders tab, then select the return items option.
Once your return is authorized, you will receive an email and it can be shipped to:
Inspire Car Care Returns
415 S. Conococheague St. Suite #300
Williamsport, MD 21795
Please make sure your item is properly packaged for shipping and insured for its replacement value. If your return is damaged in transit you will need to file a claim with the shipper you used.
*Select large heavy items are marked as not eligible for return on the product page, they are covered by manufacturer's warranty for issues or defects but can not be returned due to the high freight cost*
*If your order was shipped with a free shipping promotion we reserve the right to deduct the actual shipping cost from your refund or store credit*
This policy does not apply to items that need to be returned to a factory defect or fault of Inspire Car Care. Please refer to our Returns page for more information about those situations.
